Last updated: August 17, 2025
Our goal is to ensure fairness and transparency for all of our customers. Please read our refund policy carefully.
Due to the digital nature of our Service, all purchases are final and non-refundable, except as described below.
You may request a full refund for a purchased request package provided that both of the following conditions are met:
If any requests from the package have been used, a refund will not be possible.
Subscription payments are non-refundable. You can cancel your subscription at any time to prevent future charges. After cancellation, you will retain access to subscription features until the end of your current paid billing period.
If you experience a technical issue that prevents you from using the services you have purchased, please contact our support team immediately. We will review your case and, at our discretion, may offer a service credit or another appropriate resolution.
To request a refund for an unused package or to report a technical issue, please contact us at [email protected].